Radiant Cosmetics is dedicated to offering products you can feel good about purchasing as well as enjoy using. If you are not completely satisfied with a product, you may return it by mail for a refund, exchange or credit. Please keep the following in mind:
We ask that you return and/or exchange the item to us within 30 days of receiving your order.
We are happy to provide you with a full refund on any unused products when accompanied by original sales receipt.
Opened products will only be accepted for exchange or account credit. We understand that colors don’t always match exactly or a certain look simply isn’t for you. We invite you to exchange that product for another you love, or receive an account credit for use at a later time.
Return and exchange shipping and handling fees will be refunded only for defective products or incorrect items due to our error. In other cases, a return postage fee will apply.
Beyond 30 days of purchase, both unopened and opened products are eligible only for account credit. To process your return, please contact us by email and be sure and include a Return Order Form with your return order.
Order Processing Time:
Orders received by 12PM CST (Monday-Friday) are typically processed the same day.
Orders received after 12PM CST or on Saturday and Sunday are normally processed the next business day.
For more information or further questions concerning returns and exchanges please email email@example.com.